MOHSTEN Private Suite | Hamilton Concierge
Luxury Fine Jewellery, Brought Directly to You.
For the modern romantic who appreciates architectural form but prefers the privacy of a personal consultation, MOHSTEN offers an exclusive, door-to-door bespoke design service across the Waikato.
Skip the traditional retail showroom. Whether in the comfort of your own home or inside a private central Hamilton suite, you will collaborate one-on-one with Hayley and Jess to bring your design vision to life.
Digital Discovery
We host a initial video call to discuss your design aesthetic, stone preferences, and budget.
The Private Suite
An exclusive, in-person design consultation held either in the comfort of your own home or at a private, central city suite. We bring a curated selection of our signature design samples and custom metal finishes, to try on . To find your ideal gem, we will guide you through our premium diamonds sourced specifically for your vision.
Studio Crafting
Once the design is finalised, your piece is expertly crafted over a 6-week timeline in our Auckland studio.
Secure Delivery
Your finished ring is delivered directly to your door via discret, secure, fully insured courier with signature tracking.
Frequently Asked Questions
Is there a fee for the Hamilton Private Concierge service?
No, our Hamilton Private Concierge service is entirely complimentary. We believe designing your dream piece should be an inspiring, premium experience from the very first conversation, with absolutely no obligation.
Can I try on rings during the Hamilton consultation?
Yes, absolutely. We bring a curated selection of our physical signature design samples and custom metal finishes directly to your appointment. This allows you to try on the silhouettes, see how they sit against your skin, and experience the substantial, sculptural weight of our pieces first-hand.
Will I be able to see loose diamonds at the meeting?
Yes. We bring a select showcase of physical loose diamonds so you can look closely at different cuts and sizes in person. To expand your choices further, we combine this with high-definition video showcases and independent grading reports of a broader global inventory, ensuring you find the absolute perfect stone for your design.
Where exactly is the private central city suite?
To maintain absolute privacy and security for our clients, the exact location of our central Hamilton suite is shared with you once your appointment date and time are confirmed. It is a discreet, quiet space in the heart of the CBD, selected to provide a relaxed, professional setting away from busy retail stores.
Do you offer in-home design consultations in Hamilton?
Yes, absolutely. Our Private Concierge service is designed for maximum convenience and absolute privacy. We are more than happy to bring the entire custom design experience directly to the comfort of your own home in Hamilton or the wider Waikato region.
Whether you prefer a relaxed, in-home appointment or would rather meet at our private, central city suite, both consultation options are entirely complimentary and tailored completely around your schedule.
What is the production timeline and delivery process for Hamilton clients?
Once you finalise your design and stone selection during our consultation, your ring goes directly into production. Your piece is custom crafted over a 6-week timeline in our Auckland studio.
Following strict quality control checks, your finished ring is securely packaged and dispatched to your Hamilton or Waikato address via a premium, fully insured courier service. For absolute security, a signature is strictly required upon delivery to ensure your piece arrives safely in your hands.
