MOHSTEN Engagement Ring and Fine Jewellery Care Guide
Congratulations on your new MOHSTEN piece! We take immense pride in crafting meaningful jewellery from the world's finest materials, designed to be cherished for generations.
Because fine jewellery experiences daily wear and tear, intentional care is essential to preserve its brilliance. Use this expert guide to protect, clean, and maintain your investment.
1. Day-to-Day Wear: Protecting Your Piece
To keep your gemstones and precious metals looking vibrant, prevent foreign materials from forming a dull film over them.
✨ Golden Rule: Remove your jewellery before it comes into contact with chemicals, force, or impact.
- Daily Irritants: Remove rings before applying moisturisers, hairspray, perfumes, soaps, or makeup.
- High-Impact Activities: Always remove your jewellery during sports, gym workouts, heavy lifting, or gardening. (Even diamonds can chip or shatter under direct impact).
- Water & Chemicals: Do not wear your pieces while swimming, using pools/spas, or cleaning with household chemicals. Chlorine and harsh fluids can permanently damage precious metals and gemstones.
Pro Tip: Examine your jewellery frequently. Claw settings are delicate; if you notice a loose stone or a caught claw, stop wearing the piece immediately and contact us.
2. How to Clean Your Diamond Jewellery at Home
We recommend a quick, gentle cleaning once a week to maintain your jewellery's signature MOHSTEN sparkle.
- Soak: Submerge your jewellery in a bowl of warm water mixed with a few drops of standard dishwashing liquid for 10 minutes.
- Brush: Gently brush away dirt and residue using a clean, soft-bristled toothbrush. Pay extra attention to the spaces underneath the diamond and gemstone settings.
- Rinse & Dry: Rinse thoroughly under warm running water (ensure the drain is plugged!) and pat dry with a soft, lint-free cloth.
3. Your Complimentary 5-Year Aftercare Program
Every MOHSTEN engagement ring purchase includes three complimentary professional services to ensure its longevity through the crucial first five years of its life.
- The Timeline: We recommend booking your first service after 1 year, and every 2 years thereafter.
- What’s Included: A comprehensive ring check-up, professional tightening of all gemstone settings, professional ultrasonic cleaning, and a full metal polish.
- Complimentary Resizing: Enjoy one complimentary ring resize (up to 3 sizes) within the first 6 months of purchase.
4. Warranty & Repairs: What is Covered?
We stand behind our craftsmanship with a Lifetime Manufacturing Warranty. To provide total transparency, here is how we distinguish manufacturing faults from general wear and tear:
Manufacturing Faults (Covered)
General Wear & Tear (Not Covered)• Loose stones due to metal relaxation (typically within the first few months if not checked)• Rings bent out of shape due to accidental pressure or force• Structural breakages due to a weak solder point• Scratches, dents, or gouges on metal surfaces• Cracking directly along a resize line• Chipped, cracked, or broken gemstones from impact• Broken internal springs on clasps• Wearing down of rhodium plating or underside of claws over time• Claws that are not flat, causing catching on clothes• Damage caused by wearing jewellery in spas or chlorinated pools
